Blocked Logins

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Stewart T.
Posts: 1980
Joined: Thu Aug 11, 2005 3:04 pm
Location: Seattle, Washington, USA
Contact:

Blocked Logins

Post by Stewart T. »

As some of the Premium subscriptions are expiring, some of those users are experiencing an "Account Blocked" message. That was a configuration error on my part, and it should be fixed now.

My apologies for the inconvenience.

If you continue to experience problems, or for any other technical issues, logging a helpdesk ticket is the best way to get support.

http://www.fortheloveofport.com/helpdesk

The link to the help desk is also on the left hand menu.

Happy New Year everyone!
Stewart T. (Admin) [email protected]
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Al B.
Posts: 6016
Joined: Mon Aug 01, 2005 1:06 am
Location: Wokingham, United Kingdom - UK

Post by Al B. »

Is there a mechanism that tells us when our subscriptions expire, or is it as simple as next time we try to access the restricted areas of the site that we find we can't?

Thanks,

Alex
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Stewart T.
Posts: 1980
Joined: Thu Aug 11, 2005 3:04 pm
Location: Seattle, Washington, USA
Contact:

Email notification

Post by Stewart T. »

You should have received a notification from the system when your account is ABOUT to expire (usually about a week before) and another when it DOES expire.

The email looks similar to this:
From: FTLOP Admin <[email protected]>
To: [email protected]
Sent: Friday, 21 December, 2007 10:39:19 AM
Subject: Account expiring soon

Dear <YOUR USERNAME HERE>!
Your account at FTLOP Premium Partner Site - $100 Donation (http://fortheloveofport.com) will expire on 2007-12-22 04:36:26.

Thanks for your support!

FTLOP Administrator
[email protected]
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Stewart T. (Admin) [email protected]
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