Unable to update my profile

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pgwerner
Posts: 59
Joined: Tue Jan 10, 2006 10:49 am
Location: San Francisco, CA

Unable to update my profile

Post by pgwerner »

I've been away from this forum for awhile, but have been wanting to participate again.

However, I find that I'm unable to update my profile and enter my new email address, as any time I hit the "update" button, I get a dialog box stating that the city, state, and country fields are mandatory. The thing is, I've filled those and every other field in!

I've tried both the Camino and Shiira for OS X browsers with no luck.

Any way of fixing this problem?

Peter
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Andy Velebil
Posts: 16613
Joined: Tue Aug 02, 2005 4:49 pm
Location: Los Angeles, California, United States of America - USA
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Post by Andy Velebil »

Peter,

I've notified Stewart of your issue. However, if you could do me a favor and submit a HelpDesk Ticket I'd appreicate it. That allows us to track issues and quickly resolve them. Here is the link http://www.fortheloveofport.com/helpdesk/
Andy Velebil Good wine is a good familiar creature if it be well used. William Shakespeare http://www.fortheloveofport.com
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Stewart T.
Posts: 1980
Joined: Thu Aug 11, 2005 3:04 pm
Location: Seattle, Washington, USA
Contact:

Temporary Fix

Post by Stewart T. »

Make sure you put your city, state and country on the following TWO tabs:

Profile
Additional Info

We hope to consolidate these into a single tab in the future.

If that doesn't work, please post a helpdesk ticket at:
http://www.fortheloveofport.com/helpdesk
Stewart T. (Admin) [email protected]
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