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[SOLVED] Can't Access Tasting Notes

Posted: Wed Feb 06, 2008 9:31 pm
by Scott Anaya
I have tried the recommendation of logging off, clearing cookies, and logging back on but I still cannot access tasting notes. I renewed my subscription a while back well before my expiration deadline if recall correctly.

Posted: Wed Feb 06, 2008 9:47 pm
by Andy Velebil
Scott,

If you could submit a Help Ticket I'd appreciate it. That allows Stewart to get to it faster and track the problem so it can be resolved in a timely mannor. You can access the Help Desk from the main page (left side column) or here
http://www.fortheloveofport.com/helpdesk/

Thanks

Posted: Wed Feb 06, 2008 11:53 pm
by Scott Anaya
Andy,

Cool, thanks. Didn't know abot that help ticket option.

Posted: Thu Feb 07, 2008 1:07 am
by Roy Hersh
Scott,

I know this is probably not the case, but the TN section can be accessed from two different areas. The only one that is designed to actually take you to the section is in a small area down the site map a ways, where it says FTLOP PARTNERS. If you click on the TN section there ... you should get right in. Please let us know if that works for you.

If not, definitely do put in a HELP DESK ticket for Stewart.