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Unable to update my profile

Posted: Wed Feb 20, 2008 1:31 am
by pgwerner
I've been away from this forum for awhile, but have been wanting to participate again.

However, I find that I'm unable to update my profile and enter my new email address, as any time I hit the "update" button, I get a dialog box stating that the city, state, and country fields are mandatory. The thing is, I've filled those and every other field in!

I've tried both the Camino and Shiira for OS X browsers with no luck.

Any way of fixing this problem?

Peter

Posted: Wed Feb 20, 2008 7:28 am
by Andy Velebil
Peter,

I've notified Stewart of your issue. However, if you could do me a favor and submit a HelpDesk Ticket I'd appreicate it. That allows us to track issues and quickly resolve them. Here is the link http://www.fortheloveofport.com/helpdesk/

Temporary Fix

Posted: Mon Feb 25, 2008 2:25 pm
by Stewart T.
Make sure you put your city, state and country on the following TWO tabs:

Profile
Additional Info

We hope to consolidate these into a single tab in the future.

If that doesn't work, please post a helpdesk ticket at:
http://www.fortheloveofport.com/helpdesk