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Re: Major Buying Op for newsletter subscribers

Posted: Mon Mar 23, 2009 12:47 pm
by Roy Hersh
Has everyone who placed an order received a phone confirmation at this point. You need not reply if the answer is "affirmative" only if you have NOT heard back as of yet.

Thanks!

Re: Major Buying Op for newsletter subscribers

Posted: Mon Mar 23, 2009 12:52 pm
by Glenn E.
I have not yet received a phone call... just the email.

Re: Major Buying Op for newsletter subscribers

Posted: Mon Mar 23, 2009 1:26 pm
by Andy Velebil
No phone call yet for CC info, but I have recieved the email confirmation.

Re: Major Buying Op for newsletter subscribers

Posted: Mon Mar 23, 2009 1:48 pm
by Eric Menchen
+1
e-mail received, but no phone call.

Re: Major Buying Op for newsletter subscribers

Posted: Mon Mar 23, 2009 8:38 pm
by Eric Ifune
Also email but no phone call.

Re: Major Buying Op for newsletter subscribers

Posted: Mon Mar 23, 2009 11:59 pm
by Roy Hersh
Thanks for the feedback. I put a bug in their ear tonight that they will see in the a.m. I hope that this spurs some immediacy on their part.

Re: Major Buying Op for newsletter subscribers

Posted: Tue Mar 24, 2009 9:56 am
by Roy Hersh
Here is the feedback:

I have personally emailed all of the customers, some several emails to answer questions and confirm. Meanwhile Harvey is getting the wine/ports and packaging them so that we can call them later this week with exact shipping charges and total due, plus their credit card info. Then we would ship all current orders next Monday.

Re: Major Buying Op for newsletter subscribers

Posted: Tue Mar 24, 2009 9:58 am
by Glenn E.
Cool, thanks for checking on that for us Roy!

Re: Major Buying Op for newsletter subscribers

Posted: Wed Mar 25, 2009 1:40 pm
by Todd O.
Woohoo, just got the call! Will be shipping Monday. :D

Re: Major Buying Op for newsletter subscribers

Posted: Wed Mar 25, 2009 3:35 pm
by Glenn E.
Just got my call, too!

Re: Major Buying Op for newsletter subscribers

Posted: Wed Mar 25, 2009 5:27 pm
by Roy Hersh
I'm very please my gentle email and phone call to follow up have seemingly begun their calling everyone! :clap:

Re: Major Buying Op for newsletter subscribers

Posted: Wed Mar 25, 2009 7:33 pm
by Andy Velebil
Yeap, phone call today as well..ships monday so I should have them by mid week :D

Re: Major Buying Op for newsletter subscribers

Posted: Thu Mar 26, 2009 8:41 pm
by Eric Ifune
Got my call as well.
Thanks Roy.

Re: Major Buying Op for newsletter subscribers

Posted: Thu Mar 26, 2009 8:51 pm
by Eric Menchen
Even better, I got two phone calls. Well, they decided they didn't want to deal with AmEx, so I'll be getting cash back instead of miles.

Re: Major Buying Op for newsletter subscribers

Posted: Fri Mar 27, 2009 1:19 pm
by Roy Hersh
Did that prevent you from placing your order altogether Eric?

Re: Major Buying Op for newsletter subscribers

Posted: Fri Mar 27, 2009 2:24 pm
by Stewart T.
Just got my wine. Was able to arrange a physical transfer in a deserted parking lot ;)

Very happy to stock up on some LBVs!

Re: Major Buying Op for newsletter subscribers

Posted: Fri Mar 27, 2009 2:53 pm
by Eric Menchen
Roy Hersh wrote:Did that prevent you from placing your order altogether Eric?
No. When I said "cash back" I was referring to the credit card reward on one credit card vs. the other.

They should be shipping me a mixed case next week, some LBV, some vintage, and a variety of colheitas :-) Oh, and a bottle of white to try.

Re: Major Buying Op for newsletter subscribers

Posted: Fri Mar 27, 2009 11:54 pm
by David Spriggs
Stewart T. wrote:Was able to arrange a physical transfer in a deserted parking lot ;)
Sounds like the kind of transaction that Andy would love to confiscate!

Re: Major Buying Op for newsletter subscribers

Posted: Sat Mar 28, 2009 6:13 am
by Luc Gauthier
Stewart , next time , arrange a molecular transfer ,and see how Andy is able to solve the problem .

Re: Major Buying Op for newsletter subscribers

Posted: Sat Mar 28, 2009 11:58 am
by Andy Velebil
Luc Gauthier wrote:Stewart , next time , arrange a molecular transfer ,and see how Andy is able to solve the problem .
I've got a great calculator...it can solve anything :devil: :roll: :lol: